07.03.07
Macbook Replaced
I sent this to consumerist.com already but I’ll make a post here about it as well. Apple replaced my macbook last week. They took the smashed up pieces of my old one in trade for a brand new one. I’m very happy now, Apple has regained my loyalty. Some people call me a sellout, but I really like the product, my only issue was the service. Now that they’ve corrected the mistake, I’ll gladly convert friends and family. They were very nice and polite, and didn’t require me to remove my video or sign anything at all to make the replacement happen. They even transferred my applecare warranty from the old macbook to the new one. Although it took 6 months to happen, I am happy with the resolution of this issue.
Every flame is just proof that jealousy is an ugly beast. I got flamed for making the video, and I’m getting flamed for getting my issue resolved, and I’m even getting flamed for saying I might actually try a letter instead of a sledgehammer next time I have an issue. I still refuse to associate with the asshat fanboys who tried to make this personal, but Apple did right by me in the end, so they deserve my loyalty.